Open Software – Cloud-Based Software Solutions for Law Enforcement

What is Open Software?

Open Software is an Italian technology company that develops software management solutions and digital services for law enforcement agencies and public administrations. Established in 1996, the company has more than 30 years of experience delivering technology solutions for organizations such as Local Police, Provincial Police, the Carabinieri, and Harbour Master’s Offices. Its solutions are designed to simplify complex administrative and operational activities while improving efficiency, data security, and accessibility.

The company's primary solution is Polcity, a cloud-based management platform designed specifically for Police Commands. Open Software also provides complementary digital services and portals, including Poliziamunicipale.it and Infopointweb, which support information access and the online management of traffic violations.

Open Software focuses on combining cloud technology, mobile accessibility, data integration, automation, and secure information management to help law enforcement organizations manage their everyday activities more efficiently.

What Does Open Software Do?

Open Software provides digital tools that help law enforcement organizations manage operational and administrative processes from a centralized environment. Its solutions are intended to reduce manual work, organize information, improve collaboration, and make important data accessible to authorized users.

Through Polcity, Police Commands can manage activities using a cloud-based platform that can be accessed through mobile devices. The system connects with databases and detection devices and provides a customizable dashboard for organizing and coordinating the activities of an entire Police Command.

Open Software also supports the complete traffic-violation management lifecycle, covering activities from generating violations through notification, postalization, archiving, and reporting. Its solutions also support the management of foreign traffic violations.

For citizens, Infopointweb provides an online portal where users can view information and images related to traffic violations, make secure payments through PagoPA, and submit driver information when required.

The company also provides cloud hosting, training, and related services. Its Polcity cloud infrastructure is hosted through Microsoft Azure data centers, with automated backups, redundant infrastructure, secure access, and continuous software updates.

What Are the Features?

1. Polcity Cloud Management

Polcity provides a centralized cloud-based environment for managing Police Command activities and workflows.

2. Mobile Accessibility

The platform is designed to support access through mobile devices, helping officers and staff work with information beyond traditional office environments.

3. Traffic Violation Management

Open Software supports the complete management cycle of traffic violations, including generation, notification, postalization, archiving, and reporting.

4. Database and Device Integration

Polcity can connect with databases and detection devices, helping commands centralize operational information and improve coordination.

5. Customizable Dashboard

The platform provides a customizable control panel that allows users to organize information and coordinate activities according to their operational requirements.

6. Secure Cloud Infrastructure

Open Software provides cloud infrastructure with security measures, automatic backups, redundant connections, and continuous software updates. Its Polcity cloud service uses Microsoft Azure data centers certified to ISO/IEC 27001 standards.

7. Online Citizen Services

Infopointweb allows citizens to access violation information, view related images, make PagoPA payments, and communicate driver details when necessary.

8. Training and Support

Open Software provides personalized training to help customers effectively use its software products and services.

Open Software provides specialized cloud-based software and digital solutions for law enforcement and public-sector organizations. Through Polcity, traffic-violation management tools, mobile solutions, cloud infrastructure, and citizen-facing portals, the company aims to simplify complex workflows, improve operational efficiency, protect sensitive information, and support more connected public services.