Quitlo
Quitlo’s AI has voice conversations with SaaS customers when they cancel, fail payments, or score low on NPS, delivering structured insights to Slack.
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Quitlo is the first Churn Intelligence Platform for B2B SaaS. Traditional surveys get an 8% response rate, giving you 1-word answers like 'Pricing'. Quitlo replaces static forms with adaptive AI voice and text conversations across the entire customer lifecycle.
The platform automatically triggers AI conversations across 5 categories:
- Cancel Flows (Intercepting churn)
- Surveys (NPS/CSAT detractor follow-ups)
- Payment Recovery (Dunning outreach)
- Onboarding Check-Ins
- Win-Back Campaigns
Quitlo's AI asks follow-up questions to capture the real story. Within minutes, a structured summary is delivered to Slack or Jira, highlighting the exact churn reason, sentiment, competitor mentions, and save opportunities.
Quitlo also includes the 'Retention Deck', a free tool that analyzes your Stripe data to calculate your 'Saveable MRR' in 15 seconds.
Quitlo is the ultimate alternative to survey tools like Delighted, cancel flows like Churnkey, and enterprise VoC like Medallia.